Monoma Banco Nacional.

A UX/UI design project for Monoma, Banco Nacional de Costa Rica’s mobile banking app, focusing on creating an efficient, user-friendly experience for managing debit cards, making payments, and personalizing settings. I designed onboarding, core banking screens, and a prototype to enhance user engagement and streamline financial interactions.

Intro & Context.

I worked on a UX/UI design project for Monoma, the mobile banking app for Banco Nacional de Costa Rica, aimed at providing users with a seamless, efficient banking experience. The project focused on onboarding new users, enabling debit card management, facilitating payments, and offering personalization options, all within a clean, modern interface.

Problems I Was Trying to Solve.

I needed to address challenges like complex banking navigation, lack of user engagement during onboarding, inefficient payment processes, and limited personalization options. The goal was to create an intuitive, visually appealing app that enhances user trust, engagement, and efficiency while aligning with Banco Nacional’s brand identity.

Research & Discovery.

I imagined a persona, ‘Busy Professional Filipa,’ a 30–40-year-old user who needs quick, reliable banking on the go. Filipa values efficiency, clear visuals, and personalization, but struggles with cluttered banking apps and complex processes. I identified key user needs: a welcoming onboarding experience, easy access to debit card details, seamless payment flows, and the ability to personalize settings like PIN or card usage. I also considered Banco Nacional’s goals, like increasing user retention and transaction volume through an engaging app.

How I arrived at the solution.

I started by designing an onboarding flow to welcome users like Filipa, using Banco Nacional branding and simple prompts to set up their account. I then created the Home screen as the central hub, with a bottom navigation bar for intuitive access to key features.

I mapped out a user flow for managing a debit card and making a payment, ensuring clarity and efficiency.

For personalization, I added a flow to set up a PIN and verify identity, addressing security concerns. I designed high-fidelity screens with a clean, modern aesthetic—green, and a clear hierarchy. I used a design system for consistency.

Results & Impact.

This project demonstrates my ability to solve complex UX/UI challenges, creating a user-friendly, brand-aligned mobile banking app. The design enhances user engagement through intuitive navigation, efficient payment flows, and personalization options, meeting user needs for trust and efficiency. It’s scalable for future features like advanced analytics or loyalty programs, ensuring long-term value for Banco Nacional.

I used Figma for designingthe high-fidelity screens, design system, and prototyping, ensuring all deliverables align with user and business needs. I completed the project focusing on usability and brand consistency.

Tools & Proceses.

This project is a key piece of my portfolio because it highlights my end-to-end design process—research, planning, UX, UI, and prototyping—in a financial services context. It showcases my ability to deliver user-centric, efficient solutions for banking apps, making it relevant for roles in fintech or mobile app design.